Returns & refunds

A premium promise for a deeply personal product.

MOMNTMADE stands behind craftsmanship and production accuracy. Personalized work should feel safe to commission.

Core policy

If a piece arrives damaged, defective, or incorrectly produced, we will make it right.

Request window

Contact support within 30 days of delivery to request help.

What to include

Order number, a description of the issue, and photos if the item was damaged or misprinted.

Refund timing

Approved refunds usually process within 5-10 business days.

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